Jero, can you share what the early days of Hyka were like?

Absolutely. We started with a vision to innovate within the medical device space, but between 2020 and 2022, we realized that we needed to address a broader challenge in the behavioral health market. This shift prompted us to build technological infrastructure connecting providers and creating a more impactful solution. This pivot also made me realize how much I needed a community of high-caliber founders around to guide me.

Why did this pivot lead you to search for a supportive community like Pando’s Peer Groups?

Early on I realized that identifying and accessing the right resources was daunting in this space. We could have taken the business in so many directions, but “what was the right one?” was a question I asked myself constantly. Pando’s Peer Groups offered that essential network, allowing me to connect with others who faced similar challenges, especially around making hard pivots.

What made you decide to join Pando’s Peer Groups?

Initially, I was hesitant to join as I saw this as “just another networking group” like so many I’d had experiences with in the past. However, I quickly recognized that Pando’s approach was different. The thing that struck me was the level of curation around the stage and the laser focus on startup founders as their ICP. Assigning founders to groups based on their company’s stage—provided me with tailored insights and pragmatic support I couldn’t have found elsewhere. I was eager to engage with a community that understood my daily struggles.

Can you describe the impact that Pando has had on your journey with Hyka?

Absolutely. Joining Pando was transformative. The monthly meetings fostered an environment of trust where we could openly share challenges. The willingness of my peers to help one another created a powerful dynamic. For example, Malcolm Bohm, a seasoned founder in my group, offered invaluable advice on targeting a specific customer segment and made warm introductions to people in his network.

What advice would you give to other founders considering whether to join a peer support group like Pando?

I would highly encourage them to embrace the opportunity. This really isn’t just ‘another network’. The insights, support, and connections you gain are incredibly valuable. Being part of a thoughtful, inspiring community can significantly influence your odds of success and help you navigate the complexities of the startup world. It’s about building relationships where everyone genuinely wants to see each other, not just their companies, succeed. Pando really embodies a ‘basecamp’ or ‘safe haven’ for all of us dreamers and builders.‍